Frequently Asked Questions
- What do you mean by "3-tatami room"?
- Can two people share a single room?
- Do you have a curfew?
- How far in advance do I need to book?
- Do you charge for cancellations?
- I have already paid for all the nights I'm staying. If I cut short my stay, do I get money back?
- Do you accept credit cards?
- Is it possible to get Japanese currency in the neighbourhood?
- Do you serve meals?
- Are there towels in the room?
- Can I leave my luggage in your hotel?
What do you mean by "3-tatami room"?
The size of a Japanese style room is usually measured by the number of tatami mats laid on the floor. The size of our tatami mat is about 1.4 squaremeters (0.85m x 1.7m).
The size of our single room is 3 tatami mats plus a little more space, that is about 5.5 squaremeters.
There is one set of futon bedding and a yukata (Japanese night clothes), a bath towel in the room.
Also, the room is equipped with a refrigerator, a free TV and an air-conditioner.
The size of our twin room is just twice as large as the single.
Can two people share a single room?
We don't accommodate two guests in a single room.
If you are 2 people, you are supposed to take rooms for 2 guests, which is either 1 twin room or 2 single rooms.
When we don't have a twin room available, we give each guest a single room and charge each guest a single room rate.
However, if only you take 2 single rooms, you can decide how you will use the rooms. If you'd like, you can put 2 sets of futon bedding into one room and sleep there and use the other room for your luggage.
No. You can enter our hotel from the back door even after our front desk closes.
Our front door and the front desk close at 12:30pm (24:30) and open at 5:30am.
How far in advance do I need to book?
We accept reservations from 4 months bofore until 5 days before your arrival.
If you plan to stay with us for 25th of October for example, we start accepting your reservation on 25th of June and we accept it until 20th of October.
Also, we could possibly accept your reservation even after the period above if you send us a request. However, we cannot guarantee that we confirm your reservation by e-mail in that case.
Do you charge for cancellations?
No. We don't charge for cancellations.
However, the information is very important for us. If you find you have to cancel your reservation, please be sure that you let us know as soon as possible.
Also, if you make your reservation through a travel agency, their cacellation policy applies. Please refer to each travel agency for more information.
I have already paid for all the nights I'm staying. If I cut short my stay, do I get money back?
Yes. We pay you back the money you have paid for the nights you don't stay with us without any deductions.
If you let us know by 10am, we pay you back the extra money including the night you are checking out.
If you let us know after 10am, we pay you back the money for the nights after, excluding the night you are leaving.
Yes. Besides cash, VISA/Master cards are accepted at the front desk.
Also, you can use the PayPal service to use your credit card information for payment.
For payment using the PayPal, click on the PayPal button;
Is it possible to get Japanese currency in the neighbourhood?
If you have a credit card, you can get Japanese currency in our neighbourhood.
The ATM / CD in the local post office (7 minutes walk from the hotel) accepts credit cards issued in foreign countries and you can get Japanese Yen with your credit card. The ATM in the post office is open from 9am to 5:30pm on weekdays. They are closed on weekends.
As explained above, it is possible to get Japanese currency in the neighbourhood. But the business hours of the post office is limited. If you are not sure about your arrival time, it is advisable that you have your money exchanged in advance.
No. We don't serve meals.
You can buy food at a convenience store. There are a couple of convenience stores in the neighbourhood.
Also, there are family style restaurants and small local restaurants in the area.
There is a bath towel in the room together with a yukata (Japanese night-clothes).
Also, for guests who want to purchase towels, we sell them at the front desk.
A small size towel plus a tooth brush for 200yen.
Can I leave my luggage in your hotel?
Yes. Please leave your luggage at the front desk. We put a name tag and keep your luggage for free in our storage room upstairs until you come back to pick it up.
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